Morrison sent a tweet to American Airlines, writing: “Y’all cool with your pilots displaying this kind of cowardly rhetoric on their crew luggage when they’re in uniform, about to board a plane? We are not the only passengers who noticed and were disgusted.”
The airline responded, writing: “Thank you for bringing this to our attention and we want to get this to the right team. Please DM any additional details.”
Morrison posted screenshots of her subsequent conversation with the airline, with one message reading: “We hold our team members to the highest standards and expectations.”
The airline’s policy states that staffers can only wear official, preapproved badges or pins, and pilots can only wear three pins at a time.
The airline has placed the pilot under investigation for his pin.
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