She immediately contacted the fast food chain and asked to speak to the manager who admitted that an employee had recently cut their hand prior to bagging her food.
“He was so nonchalant at this point and I was livid,” Floyd said of the manager, who offered a refund if Floyd returned to the store.
Floyd also contacted her local health department and filed a report, but learned not much could be done.
Burger King confirmed to People that it closed its Gettzville location, where the incident occurred, for several days as it underwent a deep cleaning and retraining for the employees.
Although the fast food chain cleaned the store and employees were retrained on certain protocols, Floyd is still “distraught” over the situation.
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