First of all, flight attendants must undergo rigorous selection and training, requiring height, weight, appearance, temperament, language and other aspects to meet certain standards.
Flight attendants must represent the image of the airline and leave a good impression on passengers. Flight attendants also need to learn a variety of professional knowledge and skills such as security checks, emergency response, medical rescue, etc.
In addition, flight attendants should provide services to passengers throughout the flight, including distributing meals, drinks, blankets, headphones and other items, answering passenger questions and needs, soothing passenger emotions and handling various emergency situations.
Flight attendants must always smile and be polite, not lose their temper or show impatience. Flight attendants also have to deal with some uncivilized or unreasonable behavior from passengers such as drunkenness, ғɪɢʜᴛɪɴɢ, sᴇxᴜᴀʟ ʜᴀʀᴀssᴍᴇɴᴛ, etc.
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